Shipping policy

 

Shipping Policy

Physical Products

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Orders are not processed on weekends or public holidays.

Shipping Destinations

Maalixa ships to selected countries worldwide. Shipping availability depends on your location and the product ordered.

Delivery Times

Estimated delivery times are:

  • Domestic: 2–7 business days

  • International: 7–21 business days

Delivery times are estimates and may vary due to customs, weather, holidays, or courier delays.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Tracking

Where available, a tracking number will be provided by email once your order has been shipped.

Customs & Import Duties

Customers are responsible for any customs duties, taxes, or import fees required by their country.


Digital Products

Digital products are not shipped physically.

After your payment is confirmed, digital products will be delivered electronically by download, email, or through your customer account, depending on the product.


Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Maalixa is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.


Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you.


Contact Us

Maalixa

Email: support@maalixa.com

Phone: +93 779 570 020