Shipping policy
Shipping Policy
Physical Products
Order Processing
Orders are typically processed within 1–3 business days after payment has been confirmed. Orders are not processed on weekends or public holidays.
Shipping Destinations
Maalixa ships to selected countries worldwide. Shipping availability depends on your location and the product ordered.
Delivery Times
Estimated delivery times are:
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Domestic: 2–7 business days
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International: 7–21 business days
Delivery times are estimates and may vary due to customs, weather, holidays, or courier delays.
Shipping Costs
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Tracking
Where available, a tracking number will be provided by email once your order has been shipped.
Customs & Import Duties
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Digital Products
Digital products are not shipped physically.
After your payment is confirmed, digital products will be delivered electronically by download, email, or through your customer account, depending on the product.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Maalixa is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you.
Contact Us
Maalixa
Email: support@maalixa.com
Phone: +93 779 570 020